Kinda long and typed on my phone so sorry in advance. Applied 11/17/17 at the north springs complex, process was easy, filled out the application, said the oath, took my picture, and signed everything in less than 10 minutes altogether. Got my fingerprints done the same day across the street at the sandy springs police department. Again, very easy. There was one person in front of me but out in under 10. I decided to check in with the probate court to see if they were following 16-11-129 (ha) On December 1st, I went to the Pryor street location to check on the status, they said they hadn’t received anything from sandy springs pd. It had been 14 calendar days and I heard that the background check comes back pretty fast, but the law allows for 20, so fine. On December 11th I called the probate court again to check on status and was told they still hadn’t received the background check from SSPD. It had been 24 colander days so it should of been returned by then. I called the police department and they told me there system for checking when background checks were sent off was down and to call back in a couple hours. Called back in 2 hours and system was still down, but they said that based on my finger print date, they should have already been sent off. Yesterday December 21, 34 calendar days after applying, I call to check on status and am told background check still hasn’t been received. I ask to speak to the supervisor of the licensing department to determine what the hold up is and to ask if they had received the background check. I eventually get transferred to a supervisor named Jill who asks for my name and birthday and then puts me on hold. She comes back to say background check hasn’t been returned blah blah 60-90 days for Weapons license blah blah. I then inform her that state law says the total process should take 35 days. She goes back and forth with me before putting me on hold for 47 minutes. The call is disconnected and I call back. The receptionist answers and says she disconnected the call because Jill had stepped out the office for lunch. When Jill walks in from lunch, I am sitting in the lobby waiting for her. She apologizes and says she forgot she had a call on the line and again ask for my info. She again says that SSPD hasn’t returned my background check. I call SSPD again and they tell me that it was sent and received by the court on December 13th. As I get off the phone, a woman named Barbara who I believe was the chief clerk walks into the office and tells Jill there have been complaints and ask her if within 10 days of receipt of the background checks they are issuing or denying. She says yes but they have had a lot of applications, short staffed blah blah. Barbara leaves, I tell Jill that SSPD said they sent background check on the 13th, she checks again and says nope, still doesn’t have it. She then has an epiphany and realizes she has been checking the wrong list and finds my background check. Shows it to me, says that she will process it and my license should be ready for pickup by next Thursday, 41 days after application. Fingers crossed.